would 100% order from cyberpower again
The price here was better than any other system builder that I could find, and was even better than just about all pre-built laptops that I could find. The laptop that I bought feels very well built and performs as I would expect. Even though I chose the free delivery option, delivery was very prompt, and my laptop was bubble wrapped extremely thoroughly. They definitely made sure that it wouldn't get damaged in transit. I had 2 different experiences with the customer service on this wesbite. I accidentally ordered my laptop to be delivered to my home instead of to my work, because PayPal automatically set the delivery address when ordering. When I tried to use the live chat on the website, I found them extremely unhelpful. I was basically told that I couldn't change my delivery address; however the customer service from the sales department when I left an eNote in the "Contact Us" section was very good. I received quick responses to my messages, and the person I was connected with was extremely helpful.
What people say about CyberPowerSystems is true. They have served me outstandingly and the overall quality and experience of buying a PC here is 10 out of 10. My computer was built perfectly with no faults and everything had arrived as stated. I cannot thank them enough for the proffesionality that they maintain whilst offering great features such as delivery tracking and their warranty service. They are a solid company with good intentions. I definitely recommend them even if on a budget.
Really good and easy to customise build website, sales and customer service team were always helpful when I rang them. My build cost over £2k and I was a nervous customer but the pc is perfect
Poor customer service by staff and managers waited in all day for engineer to set up had to contact cyberpower who were rude 8.02pm at night emergency engineer arrived set computer up day later realised packaging was still iside tower !!! could of started a fire ,spent 2,500 0n gaming computer but had poor customer service from staff still awaitng compensation for time wasted ,waitng for engineer as promised by manager tom ,
Great service. Would highly recommend to someone looking to purchase.
This is the 3rd computer I have had built for me by Cyberpower and the most powerful yet.
I used the live chat to ask a few questions about the display of the laptop and to my surprise someone answered quickly. The were prompt and helpful, not trying to sell the product but actually finding the information I needed. The configuration page was very detailed however I found it slow and clumsy at times. Never the less, it was easy to pick out the exact component I wanted and everything was clearly described. The overall service is great, delivery was on time, everything was packed well and information was provided throughout in emails and in the box.
Everything was a piece of cake! I did wonder why my RAM was only running 1600mhz though 3200mhz Option selected, though this has been raised as a tech enquiry hence the N/A selected Thanks! Happy Customer A
Web site was easy to use, everything was clear, delivery was awful as I was in all day and he didn't come until I had to collect my kids from school and he arrived whilst I was out, pc was left on my door step!
Truly amazing system, very good service before and after sales. Cheaper than building it myself.
This is our second purchase from cyber power and my son could not be happier. The process was very easy. I had a couple of queries and contacted the sales department prior to ordering, they were really, helpful and very pleasant, a joy to deal with. Thank you.
Overall brilliant computer
Overall brilliant computer
Better price than buying all the components and building myself (probably due to current GPU shortage). Built within estimated time and shipped on the day I asked for.
Very good, would purchase again!
Second pc i have bought of this company. no issues with any of them quality and price cannot be matched from other companys
Great place easy to use. PC came quickly but had a small problem with a faulty part. No problem getting it exchanged though and all working great now.
Great company helpful staff highly recommend
I had previously had a bad experience with a PC building company which ended in a refund until I stumbled upon this company. They offer a vast array of customization options when building. They were incredibly fast with building my PC. The PC is very well priced. The PC arrived with no issues and is working excellently. I would definitely recommend.