CompuCover Policy Summary
Some important facts about this Computer Equipment Accidental Damage & Theft insurance are
summarised below. This summary does not describe all the terms and conditions of the policy, so
please take time to read the policy document to make sure you understand the cover it provides.
Please refer to the Policy Schedule, which is given to you when the policy is confirmed, which will
detail the period of cover and the Equipment and values insured.
The insurance is provided by UK General Insurance Ltd on behalf of Ageas Insurance Limited and is
administered by Summit Insurance Services Limited whose address is The Robbins Building, Albert
Street, Rugby, CV21 2SD. Customer Services telephone number: 01788 563100 and Claims telephone
number: 01788 563111.
Features and Benefits
Your equipment is covered against theft, fire, flood and accidental damage. The cover applies whether
an incident takes place, in the car, at home or in any other location - including temporary visit outside
the UK. Benefits include:
a) No excess or deductible
b) In the event of an agreed total loss claim, a new replacement unit is supplied
c) In the event of an agreed damage claim, your equipment is repaired
d) Cover extends to standard software
Significant and or Unusual Exclusions
CompuCover has certain common insurance exclusions such as those relating to damage caused
by war, Nuclear risk, Sonic boom or your intentional acts etc. Full details can be found in your policy
document. The only major exclusions are:
a) Damage or destruction due to defective design or workmanship, general wear and tear, mechanical
and electrical breakdown - See Exclusion 1 of your Policy document.
b) Thefts from unattended cars where the item was not locked away from view - See Exclusion 2a of
your policy document.
c) Where equipment has been left unattended in a public place - See Exclusion 2b of your policy
document.
d) CompuCover will only pay for carriage costs within the UK. Should equipment need to be collected
and/or delivered outside the UK, you are responsible for these carriage costs.
e) Handling and/or using the equipment that is not accordance with the manufacturer’s handbook-
See Exclusions 1g & 3c of your policy document.
It is your responsibility to read and thoroughly understand the terms and conditions of your policy
document. Please refer to your policy document.
Cancellation Period
We hope you are happy with the cover this policy provides. However you have the right to cancel
it within 30 days of receiving the policy and a full refund will be given. After the 30 day “cooling off
period” there are no refunds given. Refer to your Policy document for full details.
Claim Notification
Within 14 days of the occurrence of the Insured Event, notify the Insurer by writing to CompuCover
c/o Summit Insurance Services Limited, The Robbins Building, Albert Street, Rugby, CV21 2SD. Full
details of the claims procedure can be found in Your policy document.
If you are not satisfied
It is the intention to give you the best possible service but if you do have any questions or concerns
about this insurance or the handling of a claim you should in the first instance contact: Summit
Insurance Services Limited, The Robbins Building, Albert Street, Rugby, CV21 2SD (or telephone
01788 563115). If your complaint cannot be resolved by the end of the next working day, Summit
Insurance Services Limited will pass it to UK General Insurance Limited. Please refer to the policy
document for full details of the complaints process.
Financial Services Compensation Scheme (FSCS)
Ageas Insurance Limited is covered by the Financial Services Scheme (FSCS). You may be entitled
to compensation from the scheme, if they cannot meet their obligations. This depends on the type of
business and the circumstances of the claim. Most insurance contracts are covered for 90% of the
claim with no upper limit. You can get more information about compensation scheme arrangements
from the FSCS or visit www.fscs.org.uk
1. The Financial Services Authority (FSA)
The FSA is the independent watchdog that regulates financial services. It requires us to give you
this document. Use this information to decide if our services are right for you.
2. Whose products do we offer?
We offer products from more than one insurer for the insurance risks arising from the ownership of
Information Technology equipment.
3. What service will we provide you with?
You will not receive advice or a recommendation from us. You will need to make your own choice
about how to proceed.
4. What will you have to pay us for our services?
A fee
x
No fee
5. Who regulates us?
Summit Insurance Services Limited, The Robbins Building, Albert Street, Rugby, CV21 2SD is
authorised and regulated by the Financial Services Authority. Summit Insurance Services Limited’s
FSA Register number is 300172.
Our permitted business is the arranging of and administration of insurance policies.
You can check this on the FSA’s Register by visiting the FSA’s website www.fsa.gov.uk/register or
by contacting the FSA on 0845 606 1234.