Blue Screen error
Printed From: Cyberpower
Category: Technical Issues & Information
Forum Name: Desktop Forum
Forum Discription: Issues with Cyberpower Desktop PC
URL: http://www.cyberpowersystem.co.uk/forum/forum_posts.asp?TID=8931
Printed Date: 24/May/2013 at 11:19
Topic: Blue Screen error
Posted By: quahjarrod
Subject: Blue Screen error
Date Posted: 04/May/2012 at 23:40
Hi I bought a new desktop from this website in January.
I notice that when I leave the computer on for more than a couple of hours, it crashes and goes into blue screen.
The specs I bought was:
*BASE_PRICE: [+1313]
BLUETOOTH: None
CABLE: None
CAS: Azza Hurrican 2000 Full Tower Gaming Case with 4 Hot Swappable HDD Cage & (4) 230MM Fans [+7]
CASUPGRADE: Ultra Violet Reactive Kit (2xUV Lights, 2xSATA2 HDD Cables, 1 xUV Gelid 120mm High Performance Nanoflux Bearing Fan with rubber mounts, Blue Colour) [+28]
CD: 24X Double Layer Dual Format DVD+/-R/+/-RW + CD-R/RW DRIVE. (BLACK COLOR)
CD2: NONE
COOL: High-Performance Non Conductive Coolant powered by Thermochill [+9] (Red Colour)
CPU: Intel(R) Core? i7 2600K Quad Core 3.4GHz 8MB cache LGA1155 + HD Graphics ***Overclockable XXX***
CS_FAN: Default Case Fan
DONGLES: NONE
EXPAN: NONE
FA_HDD: None
FAN: Cyberpower Advanced WaterCooling Large Kit (Including 360m Radiator, 750res Pump/Reservoir, Rosa CPU Block, High CFM Fans, Tubing, and Coolant) ***Overclockable XXX*** (White Tubing - Large [+9])
FLASHMEDIA: None
FLOPPY: NONE
FREEBIE_CS: None
FREEBIE_NVVC: None
GLASS3D: NONE
HDD: 64 GB Crucial M4 Series SATA III Gaming MLC Solid State Disk (Single Hard Drive)
HDD2: 1TB SATA-II 3.0Gb/s 16M Cache Hard Drive (Single Hard Drive)
HOMEINSTALL: NONE
IEEE_CARD: NONE
KEYBOARD: NONE
MB_SRT: None
MEMORY: 8GB (4x2GB) PC12800 DDR3/1600mhz Dual Channel Memory (Corsair Value Select or Major Brand)
MODEM: NONE
MONITOR: NONE
MONITOR2: NONE
MONITOR3: NONE
MOTHERBOARD: [CrossFireX/SLI] GigaByte GA-Z68X-UD4-B3 Intel Z68 Chipset DDR3 ATX Mainboard w/ Intel Smart Response Technology & 7.1 Dolby Home Theater Audio, GbLAN, USB3.0, 4x SATA-III RAID, 2 Gen2 PCIe, 2 PCIe X1 & 2 PCI ***Overclockable XXX***
MOUSE: NONE
NETWORK: ONBOARD 10/100/1000 GIGABIT LAN PORT -- As standard on all PCs
OS: Microsoft(R) Windows(R) 7 Home Premium (64-bit Edition)
OVERCLOCK: XXX Overclocking (CPU Extreme overclock: guaranteed min. 20%, max. 30%.)
POWERSUPPLY: 850 Watts Power Supplies (Cyberpower 850watt High Performance Gaming Power Supply)
PRO_WIRING1: Professional Wiring for All WIRING Inside The System Chasis - Minimize Cable Exposure, Maximize Airflow in Your System [+19]
RUSH: NONE
SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO
SPEAKERS: NONE
TEMP: NONE
UPS: None
USB: Built-in USB 2.0 Ports
USBHD: NONE
VC_PHYSX: None
VIDEO: AMD Radeon HD 7970 PCI-E 3.0 X16, 3GB DDR5 Video Card, Eyefinity 4 capable (Major Brand Powered by AMD)
VIDEO2: None, or On-Board Integrated Graphics
VIDEO3: None, or On-Board Integrated Graphics
WAP: NONE
WARRANTY: STANDARD WARRANTY: 3 Year Labour, 1 Year Parts, 1 Month Collect and Return plus Life-Time Technical Support
WNC: PCI Wireless 802.11n 300Mbps Network Interface Card [+14]
XWNA: NONE
Can someone please help me find out what is the problem?
Thanks
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Replies:
Posted By: Cyber_Tech
Date Posted: 05/May/2012 at 09:39
What is the BCCode associated with the blue screen?
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Note: the forums aren't an official support route, but we'll do our best.
If you have a fault please contact our official support line: 0844-371-8787 or email support@cyberpowersystem.co.uk
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Posted By: quahjarrod
Date Posted: 05/May/2012 at 09:49
I get this error message:
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Extra information about the problem
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80105D9028
BCP3: 00000000BE200000
BCP4: 000000000005110A
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
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Posted By: Cyber_Tech
Date Posted: 05/May/2012 at 12:01
Does this happen when the PC is idle or under load?
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Note: the forums aren't an official support route, but we'll do our best.
If you have a fault please contact our official support line: 0844-371-8787 or email support@cyberpowersystem.co.uk
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Posted By: quahjarrod
Date Posted: 05/May/2012 at 12:08
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Usually happens when its idle
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Posted By: Cyber_Tech
Date Posted: 05/May/2012 at 22:45
Odd 124 usually happens under heavy CPU load if either CPU voltage is too low or RAM:QPI voltages are wrong. So maybe it's a process that kicks in after the system has been idle for a while can you check for this?
Try setting your DRAM voltage to 1.65V in BIOS.
-------------
Note: the forums aren't an official support route, but we'll do our best.
If you have a fault please contact our official support line: 0844-371-8787 or email support@cyberpowersystem.co.uk
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