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 Topic: Display Driver crashing - AMD |
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Coxy
Passed QC 
Joined: 02/Jul/2012 Location: United Kingdom Online Status: Offline Posts: 65 |
   Topic: Display Driver crashing - AMDPosted: 08/Jul/2012 at 19:36 |
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Hi,
Every now and then while playing games or bringing my computer up from sleep it will hand and then I get a message saying: Display driver amdkmdap stopped responding and has successfully recovered. My Graphics card is a Radeon HD 6850 and i'm using the most up to date driver (this also happened on a previous driver) I have read that this problem could be due to the card not getting enough voltage since the PC has been overclocked but when I run Prime95 over night I don't see any errros. Could someone advise please? |
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Cyber_Tech
Forum Administrator 
*Tamed Overclocker* Joined: 11/Jun/2008 Location: United Kingdom Online Status: Offline Posts: 9937 |
Posted: 08/Jul/2012 at 21:21 |
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Try switching to Windows 7 Basic graphics (disable Aero Effects) see if it still happens.
Also are you running 12.6 CAP 1? |
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Mike_Tech
Adapting Dry Ice
<Voltage Jedi> Joined: 30/Apr/2009 Location: United Kingdom Online Status: Offline Posts: 10658 |
Posted: 10/Jul/2012 at 00:59 |
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I've had issues with 12.5 and 12.6 after updating in-place. The AMD installer sometimes doesn't clear everything and as such you end up with issues. however help is at hand,
Fully Uninstall all AMD Drives from programs/Features Run Driver Sweeper from Guru3d (Follow instructions) http://www.guru3d.com/category/driversweeper/ Reboot and install either 12.6 WHQL or the 12.7 Beta, reboot and should be fixed. Mike |
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[CPUK]-Mike
AMD FX 8120@4.5GHz - Watercooling - Sabertooth 990FX- CosmosS - 6950 2GB @960Mhz - 8GB Corsair @1866Mhz 9-10-10 1.65V Cyberpower Steam Group |
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Coxy
Passed QC
Joined: 02/Jul/2012 Location: United Kingdom Online Status: Offline Posts: 65 |
Posted: 10/Jul/2012 at 17:17 |
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I have tried uninstalling and re installing as above with no luck.
Not sure what version it is. |
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Cyber_Tech
Forum Administrator
*Tamed Overclocker* Joined: 11/Jun/2008 Location: United Kingdom Online Status: Offline Posts: 9937 |
Posted: 10/Jul/2012 at 19:05 |
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Go into CCC/Perfomance/Overdrive and set the Power to -10%.
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Coxy
Passed QC
Joined: 02/Jul/2012 Location: United Kingdom Online Status: Offline Posts: 65 |
Posted: 10/Jul/2012 at 19:30 |
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I dont have the option for Power.... I have Graphics Overdrive, CPU Overdrive, AMD Overdrive, CPU Power
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Cyber_Tech
Forum Administrator
*Tamed Overclocker* Joined: 11/Jun/2008 Location: United Kingdom Online Status: Offline Posts: 9937 |
Posted: 10/Jul/2012 at 19:32 |
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Graphics Overdrive, Power slider is at the bottom.
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Coxy
Passed QC
Joined: 02/Jul/2012 Location: United Kingdom Online Status: Offline Posts: 65 |
Posted: 10/Jul/2012 at 20:13 |
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Nope my bottom slider is Fan control.
I have: High Performance GPU Clock Settings: 775Mhz Memory clock settings: 1000Mhz Fan control 50% |
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Cyber_Tech
Forum Administrator
*Tamed Overclocker* Joined: 11/Jun/2008 Location: United Kingdom Online Status: Offline Posts: 9937 |
Posted: 10/Jul/2012 at 22:07 |
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OK, that must be 7000 series only, it often helps. Try moving fan to manual 60-80% forced.
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Mike_Tech
Adapting Dry Ice
<Voltage Jedi> Joined: 30/Apr/2009 Location: United Kingdom Online Status: Offline Posts: 10658 |
Posted: 10/Jul/2012 at 22:35 |
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You should have power slider.. strange. I can copy mine in when I get home and I have a 6970
You could use MSI Afterburner to do so? Mike |
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[CPUK]-Mike
AMD FX 8120@4.5GHz - Watercooling - Sabertooth 990FX- CosmosS - 6950 2GB @960Mhz - 8GB Corsair @1866Mhz 9-10-10 1.65V Cyberpower Steam Group |
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Coxy
Passed QC
Joined: 02/Jul/2012 Location: United Kingdom Online Status: Offline Posts: 65 |
Posted: 10/Jul/2012 at 22:53 |
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I have adjusted my fan. lets see how it goes
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Coxy
Passed QC
Joined: 02/Jul/2012 Location: United Kingdom Online Status: Offline Posts: 65 |
Posted: 10/Jul/2012 at 23:01 |
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Nope still errors
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Cyber_Tech
Forum Administrator
*Tamed Overclocker* Joined: 11/Jun/2008 Location: United Kingdom Online Status: Offline Posts: 9937 |
Posted: 10/Jul/2012 at 23:47 |
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Try bumping up your RAM voltage in BIOS to 1.65V
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Coxy
Passed QC
Joined: 02/Jul/2012 Location: United Kingdom Online Status: Offline Posts: 65 |
Posted: 11/Jul/2012 at 17:38 |
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Ok tried that but still crashing
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Coxy
Passed QC
Joined: 02/Jul/2012 Location: United Kingdom Online Status: Offline Posts: 65 |
Posted: 11/Jul/2012 at 17:50 |
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Here is something interesting. I removed the overclock ( I have screenshots to reclock it) and i'm still getting the crash
What do you reckon? |
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Cyber_Tech
Forum Administrator
*Tamed Overclocker* Joined: 11/Jun/2008 Location: United Kingdom Online Status: Offline Posts: 9937 |
Posted: 11/Jul/2012 at 20:24 |
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I checked earlier on another system with a 6850. No power slider.
Try driver sweeper like Mike said, if that doesn't help with a clean install then. Call support to arrange a replacement. |
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Coxy
Passed QC
Joined: 02/Jul/2012 Location: United Kingdom Online Status: Offline Posts: 65 |
Posted: 11/Jul/2012 at 20:57 |
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Is it worth re-installing windows?
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Cyber_Tech
Forum Administrator
*Tamed Overclocker* Joined: 11/Jun/2008 Location: United Kingdom Online Status: Offline Posts: 9937 |
Posted: 11/Jul/2012 at 21:51 |
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I doubt it, unless you've been messing about in the registry and stuffed things up with no way back a reinstall doesn't usually solve things.
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Mike_Tech
Adapting Dry Ice
<Voltage Jedi> Joined: 30/Apr/2009 Location: United Kingdom Online Status: Offline Posts: 10658 |
Posted: 11/Jul/2012 at 21:59 |
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Driver Sweeper will clear everything related to the AMD drivers from the system which is as close as possible to re-install without having to do so. Unless you've got a spare partition to try a fresh install on I'd contact support if you've tried the above.
Mike |
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[CPUK]-Mike
AMD FX 8120@4.5GHz - Watercooling - Sabertooth 990FX- CosmosS - 6950 2GB @960Mhz - 8GB Corsair @1866Mhz 9-10-10 1.65V Cyberpower Steam Group |
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ItsAPardigan
Passed QC
Joined: 24/May/2012 Location: United Kingdom Online Status: Offline Posts: 68 |
Posted: 12/Jul/2012 at 16:03 |
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This is also happening to me on a brand new machine with a 7770 card. No overclock, had the machine 2 weeks.
I'm not doing anything except rendering a video from Sony Vegas. Edited by ItsAPardigan - 12/Jul/2012 at 16:04 |
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AMD FX-6100 3.30GHz - Astek 510LC ExtremeLCS - AMD Radeon HD7770 1GB - 8GB Kingston @ 1333Mhz - WINPOWER PSU 700W
Steam : ItsAPardigan |
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Cyber_Tech
Forum Administrator
*Tamed Overclocker* Joined: 11/Jun/2008 Location: United Kingdom Online Status: Offline Posts: 9937 |
Posted: 12/Jul/2012 at 16:27 |
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On the 7770 the power slider to -10% should help.
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ItsAPardigan
Passed QC
Joined: 24/May/2012 Location: United Kingdom Online Status: Offline Posts: 68 |
Posted: 12/Jul/2012 at 16:45 |
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Removed and re-installed the latest drivers (not beta)
All options are default as they were installed, and i've set it to -10% Is this correct (pic below) http://gyazo.com/6da6c154a8f82d86663c67111cc20484 |
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AMD FX-6100 3.30GHz - Astek 510LC ExtremeLCS - AMD Radeon HD7770 1GB - 8GB Kingston @ 1333Mhz - WINPOWER PSU 700W
Steam : ItsAPardigan |
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ItsAPardigan
Passed QC
Joined: 24/May/2012 Location: United Kingdom Online Status: Offline Posts: 68 |
Posted: 12/Jul/2012 at 16:47 |
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I had never had this overdrive option set up before though, is this 'safe' for someone who hasn't overclocked?
Last thing I want to do is blow my PSU or GPU up lol Edited by ItsAPardigan - 12/Jul/2012 at 16:51 |
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AMD FX-6100 3.30GHz - Astek 510LC ExtremeLCS - AMD Radeon HD7770 1GB - 8GB Kingston @ 1333Mhz - WINPOWER PSU 700W
Steam : ItsAPardigan |
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Cyber_Tech
Forum Administrator
*Tamed Overclocker* Joined: 11/Jun/2008 Location: United Kingdom Online Status: Offline Posts: 9937 |
Posted: 12/Jul/2012 at 20:01 |
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What PSU do you have?
What are your current GPU and Memory clocks? Edited by Cyber_Tech - 12/Jul/2012 at 20:02 |
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ItsAPardigan
Passed QC
Joined: 24/May/2012 Location: United Kingdom Online Status: Offline Posts: 68 |
Posted: 12/Jul/2012 at 20:10 |
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According to my invoice I have the WINPOWER PSU 700W lol.
Not sure how to get the 'clocks' :( |
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AMD FX-6100 3.30GHz - Astek 510LC ExtremeLCS - AMD Radeon HD7770 1GB - 8GB Kingston @ 1333Mhz - WINPOWER PSU 700W
Steam : ItsAPardigan |
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Mike_Tech
Adapting Dry Ice
<Voltage Jedi> Joined: 30/Apr/2009 Location: United Kingdom Online Status: Offline Posts: 10658 |
Posted: 12/Jul/2012 at 23:23 |
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Absolutely fine - what you're doing is actually *Undervolting* the GPU - sometimes artifacts can be caused the power phases on the card giving uneven ripple; this is more noticeable at higher voltages than lower.
This is all under warranty - Luke has advised. |
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[CPUK]-Mike
AMD FX 8120@4.5GHz - Watercooling - Sabertooth 990FX- CosmosS - 6950 2GB @960Mhz - 8GB Corsair @1866Mhz 9-10-10 1.65V Cyberpower Steam Group |
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ItsAPardigan
Passed QC
Joined: 24/May/2012 Location: United Kingdom Online Status: Offline Posts: 68 |
Posted: 12/Jul/2012 at 23:37 |
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Great stuff, thanks.
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AMD FX-6100 3.30GHz - Astek 510LC ExtremeLCS - AMD Radeon HD7770 1GB - 8GB Kingston @ 1333Mhz - WINPOWER PSU 700W
Steam : ItsAPardigan |
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Cyber_Tech
Forum Administrator
*Tamed Overclocker* Joined: 11/Jun/2008 Location: United Kingdom Online Status: Offline Posts: 9937 |
Posted: 13/Jul/2012 at 09:48 |
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Best not OC on that PSU.
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Note: the forums aren't an official support route, but we'll do our best.
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ItsAPardigan
Passed QC
Joined: 24/May/2012 Location: United Kingdom Online Status: Offline Posts: 68 |
Posted: 13/Jul/2012 at 09:49 |
So should I remove what I've done? with the AMD Overdrive? |
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AMD FX-6100 3.30GHz - Astek 510LC ExtremeLCS - AMD Radeon HD7770 1GB - 8GB Kingston @ 1333Mhz - WINPOWER PSU 700W
Steam : ItsAPardigan |
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ItsAPardigan
Passed QC
Joined: 24/May/2012 Location: United Kingdom Online Status: Offline Posts: 68 |
Posted: 13/Jul/2012 at 12:09 |
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To confirm, I bought the PC with no overclock, it's running an AMD HD 7770 with Winpower 700w PSU.
Should remove the overdrive or not? I set it to -10% on the power slider as suggested, everything else was set as it was when i entered the over drive section. |
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AMD FX-6100 3.30GHz - Astek 510LC ExtremeLCS - AMD Radeon HD7770 1GB - 8GB Kingston @ 1333Mhz - WINPOWER PSU 700W
Steam : ItsAPardigan |
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Cyber_Tech
Forum Administrator
*Tamed Overclocker* Joined: 11/Jun/2008 Location: United Kingdom Online Status: Offline Posts: 9937 |
Posted: 13/Jul/2012 at 14:38 |
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No, just don't go turning up the clocks. Keep the -10% (assuming it helps)
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Note: the forums aren't an official support route, but we'll do our best.
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ItsAPardigan
Passed QC
Joined: 24/May/2012 Location: United Kingdom Online Status: Offline Posts: 68 |
Posted: 13/Jul/2012 at 15:45 |
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I won't lol, cheers
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AMD FX-6100 3.30GHz - Astek 510LC ExtremeLCS - AMD Radeon HD7770 1GB - 8GB Kingston @ 1333Mhz - WINPOWER PSU 700W
Steam : ItsAPardigan |
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