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Trackpin
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Quote Trackpin Replybullet Topic: BSOD on new build
    Posted: 19/Jun/2012 at 22:27
Hi

Built a new system all was ok, however im now getting BSOD. not all the time but 5 time since the 13th

system just freezes and restarts.

all drivers are up to date even the ssd firmwear
tryed the windows repair,

used bluescreenview

http://i385.photobucket.com/albums/oo292/trackpad72/Untitled5.jpg
0x000000f4 00000000`00000003 driver.ntoskrnl.exe 17/06/12

http://i385.photobucket.com/albums/oo292/trackpad72/Untitled4.jpg
0x000000f4 00000000`00000003 driver.ntoskrnl.exe 17/06/12

http://i385.photobucket.com/albums/oo292/trackpad72/Untitled3.jpg
0x0000007a fffff6fc`40060b60 driver.ntoskrnl.exe 17/06/12

http://i385.photobucket.com/albums/oo292/trackpad72/Untitled2.jpg
0x1000007e ffffffff`c0000006 driver.ntoskrnl.exe 16/06/12

http://i385.photobucket.com/albums/oo292/trackpad72/Untitled1.jpg
0x000000f4 00000000`00000003 driver.ntoskrnl.exe 13/06/12

it has also done it a few other times without loging anything

specs are
ssd OCZ Agility 3 240g
16gb ram
i5 3570K ivy
750 psu corsair v2
2 x GTX 560ti oc twin fozzer

Edited by Trackpin - 19/Jun/2012 at 22:33
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Quote Cyber_Tech Replybullet Posted: 20/Jun/2012 at 09:51
F4 is OS drive failure. You can force it by unplugging the OS drive while running Windows.

Can you check the connections at the back of the drives and motherboard. Do they go through a 'Hot Swap' system? Also what SATA III cables do you have connecting them?

Note: the forums aren't an official support route, but we'll do our best.

If you have a fault please contact our official support line: 0844-371-8787 or email support@cyberpowersystem.co.uk
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Quote Trackpin Replybullet Posted: 20/Jun/2012 at 11:41
hi yes they are in a hot swap set up , im using the sata cables that came with the mobo

Im guessing OS is op sytem ?

Edited by Trackpin - 20/Jun/2012 at 11:44
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Quote Trackpin Replybullet Posted: 20/Jun/2012 at 12:03
just had a look at the sata power connection for the hot swap bay and the connecton has fragmented, as i removed it it has broken of in side the power conector ,exposing just the pins on the sata side..???   (could this have been cousing the probs ??)
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Quote Cyber_Tech Replybullet Posted: 20/Jun/2012 at 12:30
Yes, I had one today where I had to bypass the hot swap to stop it F4ing on restarts. Hasn't been a problem until we started using the OCZ Agility

If you have spare cables use them and bypass the hotswap system. If you mean the cable is damaged PM me your order number and I'll get some sent out.

Note: the forums aren't an official support route, but we'll do our best.

If you have a fault please contact our official support line: 0844-371-8787 or email support@cyberpowersystem.co.uk
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Quote Trackpin Replybullet Posted: 20/Jun/2012 at 12:38
ok, the cable is fine it is the actual connector on the marriage pannel, looks like it has just crumbled exposing the pins.

sadly i got the case a few months ago befor i decided to rebuild, so i will be going back to them . ill have to bypass it for now and see if that works
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Quote Cyber_Tech Replybullet Posted: 20/Jun/2012 at 13:36
Often it's that the plates are designed with SATA II speeds in mind and can't cope with high speed SSDs or certain SSD controllers are too picky and can't be used with the hot swaps.

Often the faster drives sacrifice compatibility for speed.

Note: the forums aren't an official support route, but we'll do our best.

If you have a fault please contact our official support line: 0844-371-8787 or email support@cyberpowersystem.co.uk
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Quote Trackpin Replybullet Posted: 20/Jun/2012 at 14:05
will test and see if bypassing the pannel helps with the bsod,,
thanks for the help
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750w
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Quote Trackpin Replybullet Posted: 21/Jun/2012 at 12:30
well thought it was sorted but just got it again :-(

BCCode:     f4
BCP1:     0000000000000003
BCP2:     FFFFFA8013DE6B30
BCP3:     FFFFFA8013DE6E10
BCP4:     FFFFF80002BD8510
OS Version:     6_1_7601
Service Pack:     1_0
Product:     256_1
Obisidian 800D
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Liquid Cooling
K/M:G15 + MX518
Mobo Asus Z77 Deluxe
ssd OCZ Agility 3 240g
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16gig OCZ Reaper HPC Edition
2 x Geforce 560ti twin fozer
750w
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Quote Cyber_Tech Replybullet Posted: 21/Jun/2012 at 12:36
Can you describe the cable (colours etc)?

Note: the forums aren't an official support route, but we'll do our best.

If you have a fault please contact our official support line: 0844-371-8787 or email support@cyberpowersystem.co.uk
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Quote Trackpin Replybullet Posted: 21/Jun/2012 at 12:42
do you mean from the ssd ? if it is they are black with white tips
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Quote Cyber_Tech Replybullet Posted: 21/Jun/2012 at 15:06
OK, I'll send you a blue one to try. Send me a PM with your order number.

I thought this had gone away but it appears to have come back with the OCZ drives.

Note: the forums aren't an official support route, but we'll do our best.

If you have a fault please contact our official support line: 0844-371-8787 or email support@cyberpowersystem.co.uk
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Quote Trackpin Replybullet Posted: 21/Jun/2012 at 19:46
just used http://www.resplendence.com/whocrashed

and its showing this..

On Thu 21/06/2012 11:25:42 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062112-11840-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0xF4 (0x3, 0xFFFFFA8013DE6B30, 0xFFFFFA8013DE6E10, 0xFFFFF80002BD8510)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

to me it looks like it could be a driver issue, having done some more research it could be a issue with ssd's and the Marvel driver, i have uninstalled the said driver pc has been on all day running games and programs and not had a bsod so far or system shut down..
fingers crossed ..
.

Edited by Trackpin - 21/Jun/2012 at 19:50
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Quote Cyber_Tech Replybullet Posted: 21/Jun/2012 at 22:10
Again, that used to be a problem that occurred using the Marvel SATA III Controller on the board with for example an SSD and an HDD together. It had gone away until we started using the OCZ Agility. Yes they are good drives but the Crucial M4 seems to have ironed out more of these bugs.

Note: the forums aren't an official support route, but we'll do our best.

If you have a fault please contact our official support line: 0844-371-8787 or email support@cyberpowersystem.co.uk
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Quote Trackpin Replybullet Posted: 25/Jun/2012 at 12:13
Well No Joy,, still getting it

i have now reurned to a hdd and had no issues.

i have seen that some peps have set up the power options for hdd, to performance, to try and fix this

dont know if this would work as ive given up for now
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Quote Cyber_Tech Replybullet Posted: 25/Jun/2012 at 14:39
Swapping out the SATA cable may help. PM me with your order number and I'll send one out.

Note: the forums aren't an official support route, but we'll do our best.

If you have a fault please contact our official support line: 0844-371-8787 or email support@cyberpowersystem.co.uk
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Quote Trackpin Replybullet Posted: 25/Jun/2012 at 19:42
i have swapped it 3 times now ,,
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Quote Cyber_Tech Replybullet Posted: 25/Jun/2012 at 23:39
Same type (black with white ends) or a different one?

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If you have a fault please contact our official support line: 0844-371-8787 or email support@cyberpowersystem.co.uk
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