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quahjarrod
Awaiting Construction
Joined: 04/May/2012 Online Status: Offline Posts: 3 |
![]() Topic: Blue Screen errorPosted: 04/May/2012 at 23:40 |
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Hi I bought a new desktop from this website in January.
I notice that when I leave the computer on for more than a couple of hours, it crashes and goes into blue screen. The specs I bought was: *BASE_PRICE: [+1313] BLUETOOTH: None CABLE: None CAS: Azza Hurrican 2000 Full Tower Gaming Case with 4 Hot Swappable HDD Cage & (4) 230MM Fans [+7] CASUPGRADE: Ultra Violet Reactive Kit (2xUV Lights, 2xSATA2 HDD Cables, 1 xUV Gelid 120mm High Performance Nanoflux Bearing Fan with rubber mounts, Blue Colour) [+28] CD: 24X Double Layer Dual Format DVD+/-R/+/-RW + CD-R/RW DRIVE. (BLACK COLOR) CD2: NONE COOL: High-Performance Non Conductive Coolant powered by Thermochill [+9] (Red Colour) CPU: Intel(R) Core? i7 2600K Quad Core 3.4GHz 8MB cache LGA1155 + HD Graphics ***Overclockable XXX*** CS_FAN: Default Case Fan DONGLES: NONE EXPAN: NONE FA_HDD: None FAN: Cyberpower Advanced WaterCooling Large Kit (Including 360m Radiator, 750res Pump/Reservoir, Rosa CPU Block, High CFM Fans, Tubing, and Coolant) ***Overclockable XXX*** (White Tubing - Large [+9]) FLASHMEDIA: None FLOPPY: NONE FREEBIE_CS: None FREEBIE_NVVC: None GLASS3D: NONE HDD: 64 GB Crucial M4 Series SATA III Gaming MLC Solid State Disk (Single Hard Drive) HDD2: 1TB SATA-II 3.0Gb/s 16M Cache Hard Drive (Single Hard Drive) HOMEINSTALL: NONE IEEE_CARD: NONE KEYBOARD: NONE MB_SRT: None MEMORY: 8GB (4x2GB) PC12800 DDR3/1600mhz Dual Channel Memory (Corsair Value Select or Major Brand) MODEM: NONE MONITOR: NONE MONITOR2: NONE MONITOR3: NONE MOTHERBOARD: [CrossFireX/SLI] GigaByte GA-Z68X-UD4-B3 Intel Z68 Chipset DDR3 ATX Mainboard w/ Intel Smart Response Technology & 7.1 Dolby Home Theater Audio, GbLAN, USB3.0, 4x SATA-III RAID, 2 Gen2 PCIe, 2 PCIe X1 & 2 PCI ***Overclockable XXX*** MOUSE: NONE NETWORK: ONBOARD 10/100/1000 GIGABIT LAN PORT -- As standard on all PCs OS: Microsoft(R) Windows(R) 7 Home Premium (64-bit Edition) OVERCLOCK: XXX Overclocking (CPU Extreme overclock: guaranteed min. 20%, max. 30%.) POWERSUPPLY: 850 Watts Power Supplies (Cyberpower 850watt High Performance Gaming Power Supply) PRO_WIRING1: Professional Wiring for All WIRING Inside The System Chasis - Minimize Cable Exposure, Maximize Airflow in Your System [+19] RUSH: NONE SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO SPEAKERS: NONE TEMP: NONE UPS: None USB: Built-in USB 2.0 Ports USBHD: NONE VC_PHYSX: None VIDEO: AMD Radeon HD 7970 PCI-E 3.0 X16, 3GB DDR5 Video Card, Eyefinity 4 capable (Major Brand Powered by AMD) VIDEO2: None, or On-Board Integrated Graphics VIDEO3: None, or On-Board Integrated Graphics WAP: NONE WARRANTY: STANDARD WARRANTY: 3 Year Labour, 1 Year Parts, 1 Month Collect and Return plus Life-Time Technical Support WNC: PCI Wireless 802.11n 300Mbps Network Interface Card [+14] XWNA: NONE Can someone please help me find out what is the problem? Thanks |
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Cyber_Tech
Forum Administrator
*Tamed Overclocker* Joined: 11/Jun/2008 Location: United Kingdom Online Status: Offline Posts: 10073 |
![]() Posted: 05/May/2012 at 09:39 |
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What is the BCCode associated with the blue screen?
Edited by Cyber_Tech - 05/May/2012 at 09:40 |
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Note: the forums aren't an official support route, but we'll do our best.
If you have a fault please contact our official support line: 0844-371-8787 or email support@cyberpowersystem.co.uk |
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quahjarrod
Awaiting Construction
Joined: 04/May/2012 Online Status: Offline Posts: 3 |
![]() Posted: 05/May/2012 at 09:49 |
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I get this error message:
Problem signature Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 2057 Extra information about the problem BCCode: 124 BCP1: 0000000000000000 BCP2: FFFFFA80105D9028 BCP3: 00000000BE200000 BCP4: 000000000005110A OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1 |
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Cyber_Tech
Forum Administrator
*Tamed Overclocker* Joined: 11/Jun/2008 Location: United Kingdom Online Status: Offline Posts: 10073 |
![]() Posted: 05/May/2012 at 12:01 |
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Does this happen when the PC is idle or under load?
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Note: the forums aren't an official support route, but we'll do our best.
If you have a fault please contact our official support line: 0844-371-8787 or email support@cyberpowersystem.co.uk |
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quahjarrod
Awaiting Construction
Joined: 04/May/2012 Online Status: Offline Posts: 3 |
![]() Posted: 05/May/2012 at 12:08 |
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Usually happens when its idle
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Cyber_Tech
Forum Administrator
*Tamed Overclocker* Joined: 11/Jun/2008 Location: United Kingdom Online Status: Offline Posts: 10073 |
![]() Posted: 05/May/2012 at 22:45 |
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Odd 124 usually happens under heavy CPU load if either CPU voltage is too low or RAM:QPI voltages are wrong. So maybe it's a process that kicks in after the system has been idle for a while can you check for this?
Try setting your DRAM voltage to 1.65V in BIOS. |
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Note: the forums aren't an official support route, but we'll do our best.
If you have a fault please contact our official support line: 0844-371-8787 or email support@cyberpowersystem.co.uk |
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