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billy341
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Quote billy341 Replybullet Topic: Terminal Video Card Issue
    Posted: 22/Apr/2012 at 22:19
I purchased my PC in decentber 2010 and all has been fine since then, it has been regularly cleaned and updated with most recent drivers, has not received any overclocking aside from the initial overclock.

My origional Order Number was 73979

I am using a Watercolled 580.

The only Hardware added to the rig is a SSD drive to which i added the Windows 7 OS provided with the purchase.

On Friday 20th I turned off the pc as usual overnight, upon loading the pc the next day and logging into my game as normal the screen froze with an audible brrrrr and refused to do anything.

Forcing a reset i loaded up again to which it would not get passed the windows loading logo, i reset again and loaded in Safe Mode, to which i recieved an Error Report (which i no longer have) quoting Error#116.

The BSOD quotes the driver nvlddmkm.sys.

First i removed the nVidia driver by uninstalling it using cCleaner and then removing any drivers via Driver Sweeper. Rebooting and then adding the most recent driver.

This had no effect, so i retraced my steps and used an older driver from 2011, issue still persisted.

From there i tried only installing the Graphics and not the 3d Vision/HD Audio drivers, this also had no effect.

I then went on to perform a fresh install of Windows 7, barebones instalation, no other programmes, fresh install of nvidia driver.

Still same issue.

Is there anything i can do rectify this issue? anyone had and fixed a similar problem? or am i SoL.
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Cyber_Tech
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Quote Cyber_Tech Replybullet Posted: 22/Apr/2012 at 22:47
BSOD 116 says dead graphics card.

Give support a call in the morning to discuss your options.

Note: the forums aren't an official support route, but we'll do our best.

If you have a fault please contact our official support line: 0844-371-8787 or email support@cyberpowersystem.co.uk
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billy341
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Quote billy341 Replybullet Posted: 22/Apr/2012 at 23:26
Just tried to load a game again, SW:TOR, and after removing a programme called nVidia Inspector (which i used to override Biowares poor AA handling, it seems to work again.

Can a programme which alters game handling cause a 116 error? (taking into account ive used it for the past 4 months with zero issues)

Edited by billy341 - 22/Apr/2012 at 23:36
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Cyber_Tech
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Quote Cyber_Tech Replybullet Posted: 22/Apr/2012 at 23:38
I've seen 116 from cards with excessive over clocks so take it easy and consider adding some GPU voltage as you crank up the clocks.

Note: the forums aren't an official support route, but we'll do our best.

If you have a fault please contact our official support line: 0844-371-8787 or email support@cyberpowersystem.co.uk
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billy341
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Quote billy341 Replybullet Posted: 22/Apr/2012 at 23:44
Originally posted by Cyber_Tech

I've seen 116 from cards with excessive over clocks so take it easy and consider adding some GPU voltage as you crank up the clocks.



Thats the thing, ive not overclocked it, still running standard clocks that match the website specs.

Seems to be running ok, will see how it goes tomorrow.
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Cyber_Tech
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Quote Cyber_Tech Replybullet Posted: 23/Apr/2012 at 00:10
Are you sure it's not affecting the clocks, voltages or power management?

I've also seen cards set on fire using hacks to get games running 'right'. So be careful with third party graphics card tuning apps.



Edited by Cyber_Tech - 23/Apr/2012 at 00:13
Note: the forums aren't an official support route, but we'll do our best.

If you have a fault please contact our official support line: 0844-371-8787 or email support@cyberpowersystem.co.uk
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