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preyash
Awaiting Construction
Awaiting Construction


Joined: 10/Dec/2011
Location: United Kingdom
Online Status: Offline
Posts: 2
Quote preyash Replybullet Topic: Delivery?
    Posted: 10/Dec/2011 at 19:00
I put in my order on Wednesday night and paid a extra for the Fast Track Service and then even more for Saturday Delivery. I spoke to customer service and they said I would definitely have it on Saturday.

It's now Saturday evening, everyone's enjoying their Saturday nights...and I'm sat here fuming. Spent all day waiting for the delivery and got nothing. Spoke with UK Mail this afternoon and they said my PC is in the truck ready for delivery...what a lie! Now everywheres shut so I can't even complain.

What's the refund policy? No doubt they won't bother delivering it during the week and I will have to waste my evening driving down to the depot to get it myself.
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Cyber_Tech
Forum Administrator
Forum Administrator

*Tamed Overclocker*

Joined: 11/Jun/2008
Location: United Kingdom
Online Status: Offline
Posts: 10826
Quote Cyber_Tech Replybullet Posted: 12/Dec/2011 at 14:53
Give customer service a call and we'll find out where, your PC is.

Note: the forums aren't an official support route, but we'll do our best.

If you have a fault please contact our official support line: 0844-371-8787 or email support@cyberpowersystem.co.uk
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preyash
Awaiting Construction
Awaiting Construction


Joined: 10/Dec/2011
Location: United Kingdom
Online Status: Offline
Posts: 2
Quote preyash Replybullet Posted: 12/Dec/2011 at 19:06
Finally got my PC...but have been trying to get in touch with Customer Service all day with no joy. Did get a call from UK mail apologising for the late delivery which was good.
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