I was shopping around for a new PC and looked on several different websites, what made me choose cyberpowerpc was the combination of a very good price on the hardware and also the sheer amount of added extras. What let cyberpower pc down was that during my order I sent them an email requesting if it would be possible to change one of the free items - as the deal had changed after I had ordered it. I didn't even get a reply. This left a slight sour note to the whole experience, and may make me reconsider them in the future. The desktop itself was exactly what I wanted and - so far - is running as smooth as butter.
Cyberpower had a friendly sales team who were able to answer queries and provided very good value for money.
Cyberpower order was made easy by the sales team. However some freebies were missing upon delivery which Cyberpower sent out, thanx. I've had issue with sound from PC but getting through to the tech guys seemed hard, so I have left it as it is.
i cannot fault the service or the product, however given that it was a basic system with no customisation the delivery took longer than i would have liked. i could have bought the same system in a shop and been home with it the same day.
I am happy to purchase my desktop from Cyberpower UK. But it would be better that if you can free some space for future ram increase, since the cooling fan impede one of the slot for future increase. Highly recommended to my friends.
Easy to use internet sight, Sales/Service very friendly and helpful. Your high service reputation appears to be fully justified. So far products seems excellent and would recommend strongly to any of my friends. Well done.
Just bought a couple high end gaming PCs. Excellent stuff. Easy to set up and arrived fast and in good nick. Maybe flag up a little clearer that these don't come stock with optical drives (I know, I know, I'm old-school!) But a cheap external is doing the trick. Nothing to complain about with these guys - Cyberpower everytime!
It was a pleasant experience. Thank you. Customer service were professional and helpful.
I've had a great experience with these guys. The sales team was incredibly helpful and answered all of my questions (Alan you rock!) and the order was simple to set up an flawless. Only fault was a faulty RAM stick but it was replaced ASAP and I haven't had any issues since. Highly advise these guys, especially because they do a great overclocking service, which I haven't seen in similar sites. If you need to buy a powerful and performing PC I advise these guys 100%!
It was very easy to buy from the website,I have previously bought a system from cyberpower before and my decision was right in purchasing my second system from them. The sales team were really helpful,friendly and always there to answer any of my questions. The delivery was amazing and my system was delivered in a day and within the estimated time period even though there was a slight hiccup with the financing as further verification were needed (a letter delivered to the address). The front of my system came damaged but to my relief,support sent a replacement part.
Had some issues with the website running out of stock of a graphics card I wanted, forcing me to downgrade to a not as good one. Then I was supplied a game code for the previous card but was unable to use via AMDs website. This was resolved by sending another £20 steak voucher just annoying it took the customer service guy 2 1/2 days to reply! Otherwise fantastic computer (small scratch on clear plastic on case when taken out of box) but otherwise performs well since installation of windows 10
The Staff i spoke to were excellent and helpful. Very happy with the service all round.
Did exactly what I wanted Thank you.
I was expecting 2 front fan which i thin should have been included since its from the case but it wasnt there.
I am very pleased with my recent purchase and I recommend your company to everybody who I know wants to build a PC now or in the future, thank you ever so much for a great service and for a fantastic PC.
Product seems good so far, fast enough to record multitrack audio and edit videos on the fly. Down side is the touchpad only recognises 1 finger gestures and not 2+ meaning I have to carry a mouse around with me. Other then that, I haven't come across any other oroblems.
For someone purchasing on behalf of their child, with little or zero knowledge it was not as simple as I had hoped. Luckily I had help.
Impressed with your company but not your courier service. I am a 60 year old woman with a broken arm - he wouldn't even carry the very large, heavy box over the doorstep, he left it on the pavement outside. I had to ask my elderly neighbour to give me a hand to get it indoors until my son came home later in the evening.
I have got a really good configuration and working well. The only problem was with the DPD couriers but at the sales they have done a good job. Thanks.
Excellent website design very user friendly. Customer support very quick at replying. Very satisfied with order thank you very much